Meet every enquiry with a helpful conversation. Yomdel brings AI and experienced people together to help your agency capture, qualify and progress opportunities around the clock.
Chat with the Goodrich Estates team
Yomdel manages customer conversations across your website and messaging channels. Here’s how we create a service around your agency and turn enquiries into opportunities.
We bring together your business knowledge, property information, branding and customer journeys to create a service around your agency. Choose AI, experienced Yomdel operators or a combination of both.
Be available wherever customers start a conversation—your website, WhatsApp, Facebook, Instagram or in-app chat links. Respond 24/7, with proactive website greetings helping turn browsing into enquiries.
Answer questions and understand each customer’s plans, requirements and timescale. Capture useful contact details and identify valuation, lettings, viewing and mortgage opportunities.
Deliver the enquiry to the right branch with the context needed to follow up. Capture preferred callback or appointment times, or have a Yomdel operator book valuations directly into your diary.
From valuation enquiries to property searches and viewing requests, we understand the conversations estate agents handle every day. That property-sector experience shapes how we answer questions, qualify opportunities and help customers take their next step.
“Yomdel enable us to be open 24/7 and generate additional valuation leads from our existing web traffic.”
50% of all leads generated were valuation leads.
Yomdel helped Aspire turn almost half of its chats into leads, capturing enquiries beyond office hours while delivering a highly rated customer experience.
“Out of our 12,000 yearly chats, 52% of those chats took place out of hours, clearly demonstrating to us the value Yomdel added to our business.”
Nick Neil, EweMove
Connect with customers across your website, messaging channels and marketing. Select a channel to explore how it works.
Engage visitors as they explore your properties, valuation pages and services. Relevant proactive greetings make it easy to ask a question and start a useful conversation.
Your chat is tailored to your brand, with five design options and journeys built around your services. Choose the style that feels right for your agency.
Help customers explore their next move, capture their requirements and connect them with the right branch. Your team receives the details and context needed to follow up.
Choose a design below, then click the chat widget to see it open.
Let customers start a conversation with Goodrich Estates on WhatsApp. Answer property questions, understand their plans and capture useful details, with help available around the clock.
Add WhatsApp to your emails, canvass cards, for-sale boards and portal banners to help improve conversion rates. Give customers a familiar way to act while interest is high.
Capture valuation questions, viewing enquiries and preferred next steps in an app customers already use. Route the opportunity and useful context to the right branch for follow-up.
Choose a format, then click the WhatsApp CTA to preview the conversation.
Thinking about a move? Get a clearer picture of your property’s value with a free, no-obligation valuation from Goodrich Estates.
Goodrich Estates · Marketing email
GOOD NEWS FOR YOUR STREETSOLDCould yours be next? Find out what your home could be worth with a free, no-obligation valuation.
Scan to WhatsApp our team
and ask about your home’s value.
Goodrich Estates · Canvass card
Goodrich Estates · For-sale board
Goodrich Estates · Example property portal banner
Messages and calls are end-to-end encrypted.
Turn interest in your property posts, reels, stories and profiles into useful conversations. Give customers a simple way to ask questions while your agency is front of mind.
Yomdel responds through your connected Facebook Messenger and Instagram accounts. Help homeowners enquire about a valuation, or support buyers who want to learn more and arrange a viewing.
Capture the customer’s plans, requirements and contact details, then route the enquiry to the right branch. Your team can follow up with the context behind the message.
Choose a platform, then click the message CTA to preview the conversation.
facebook
InstagramIn-app chat links open a hosted, branded conversation from your marketing. Add a clear next step to emails, canvass cards, for-sale boards and portal banners.
Invite customers to ask about a home, discuss a move or enquire about a valuation. A click or QR code takes them straight into your branded chat experience.
Capture the customer’s plans, requirements and preferred next step while interest is high. Route the opportunity to the right branch, with the details your team needs to follow up.
Choose a format, then click the CTA to preview the branded chat.
Thinking about a move? Get a clearer picture of your property’s value with a free, no-obligation valuation from Goodrich Estates.
Goodrich Estates · Marketing email
GOOD NEWS FOR YOUR STREETSOLDCould yours be next? Find out what your home could be worth with a free, no-obligation valuation.
Scan to chat with our team
and ask about your home’s value.
Goodrich Estates · Canvass card
Goodrich Estates · For-sale board
Goodrich Estates · Example property portal banner
Chat with the Goodrich Estates team
From valuation enquiries to property searches, explore how Yomdel uses your business knowledge, connected property information and tailored questions to help customers take their next step.
Give your team the conversation, the customer’s requirements and a clear next step. Explore how enquiries are captured, delivered, booked and measured.
Every useful enquiry comes with the detail your team needs to act: who the customer is, what they want, their position and their preferred next step.
A clear lead summary brings together contact details, property information, moving timescale and appointment preferences. Your branch can quickly understand the opportunity before making contact.
The full transcript preserves the customer’s questions and answers. Source information adds context about where the conversation began, alongside the chat date, time and reference.
Yomdel · Lead details & transcript
Agree how your leads should reach the team, with branch routing and recipients configured around your agency.
Receive enquiry details and the conversation transcript by email, or feed leads into LeadPro alongside your other enquiry sources. Yomdel leads remain identifiable, with source and UTM information where available.
Standard LeadPro integrations deliver leads into Reapit, Alto, MRI, Rex, Street and iamproperty, keeping customer details and enquiry context in your existing systems.
Connect custom workflows through Zapier. We’ll agree how leads are delivered, which fields are passed through and how their source is recorded during setup.
Yomdel → LeadPro → your connected CRM
Want us to arrange the appointment too? Hand the conversation to a Yomdel human operator, who can agree a suitable time with the customer and book the valuation directly into your CRM or diary.
During onboarding, agree system access, branch coverage, available slots and the information needed for each appointment. Operators follow that process so the appointment reaches the right diary.
Capturing a preferred or provisional time gives your branch an appointment request to confirm. Direct operator booking goes further: the appointment is entered into the agreed system and confirmed once the booking is completed.
Completed operator bookings use an additional two credits. See the investment section for the full credit structure.
24 Mulberry Street, Allestree
Your agreed systems, access and appointment rules.
Your Yomdel dashboard brings together conversation activity and lead-generation reporting, with access to the detail behind the numbers.
Review chat volumes, leads sent, conversion rates, high-value enquiries and out-of-hours activity. Use date ranges to explore performance and spot patterns in when customers get in touch.
Review transcripts and conversation archives to see what customers ask and how enquiries develop. Bring that insight into service reviews and conversations with your team.
Revenue modelling helps illustrate potential value using the assumptions entered. CRM outcomes and attribution depend on the connected systems and reporting available.
Yomdel · Dashboard reporting
Your Yomdel service combines a branch licence with a shared monthly credit allowance. Explore Enterprise prices and estimate a monthly package for your agency.
Choose AI, human or hybrid handling, with handover rules agreed around your agency.
AI answers questions, qualifies enquiries and routes the outcome using your business knowledge and connected property data.
Experienced Yomdel operators handle the conversation, bringing reassurance, understanding and judgement to each exchange.
AI starts the conversation and hands over to a Yomdel operator when your agreed handover rules are met.
One conversation covers one channel within a rolling 24-hour window from the first message. Credits are shared across your licensed branches.
Choose your branch count and an Enterprise credit package. Then explore how your handling approach affects estimated conversation coverage.
Enter a whole number of branches, starting at 1.
Estimates use your selected credit allowance and are rounded down. Operator bookings, Live Connect calls and outbound SMS use additional credits and reduce the conversations covered. Actual volumes depend on usage.
| Package | Credits / month | Monthly fee | Average / credit | Additional / credit |
|---|---|---|---|---|
| Bronze | 1,000 | £1,290 | £1.29 | £1.61 |
| Silver | 1,500 | £1,890 | £1.26 | £1.58 |
| Gold | 2,000 | £2,460 | £1.23 | £1.54 |
| Platinum | 4,000 | £4,680 | £1.17 | £1.46 |
| Diamond | 6,000 | £6,720 | £1.12 | £1.40 |
| Branches | Monthly fee per branch | Total monthly licence |
|---|---|---|
| 1–2 | £49 | £49–£98 |
| 3–4 | £44 | £132–£176 |
| 5–6 | £39 | £195–£234 |
| 7–8 | £34 | £238–£272 |
| 9–11 | £31 | £279–£341 |
| 12–15 | £29 | £348–£435 |
| 16–18 | £28 | £448–£504 |
| 19–21 | £27 | £513–£567 |
| 22–24 | £26 | £572–£624 |
| 25+ | £25 | £625+ |
No conventional branch network? Talk to us about equivalent areas of coverage.
A one-off setup fee covers configuration, testing and launch: your AI agent, knowledge bank, chat design, journeys, dashboard, standard integrations, channel deployment and training.
Includes up to 10 branches.
Includes up to 10 branches.
Per branch above 10 on a brand or site.
All setup prices exclude VAT. Bespoke CRM development is quoted separately where needed. The calculator assumes one brand or site; talk to us for a multi-brand setup estimate.
Extend your service with these options. Applicable credit usage is shown below; bespoke CRM development may be quoted separately.
A Yomdel operator books the appointment into your agreed CRM or diary.
+2 credits per completed bookingConnect the customer to your team by phone during the conversation.
+3 credits per completed callSend live chat outcomes and enquiry types—such as seller or buyer—to Google Analytics, so your conversion reporting includes leads generated through chat.
Included free of chargeEnable a direct lead feed to your CRM where a standard LeadPro integration is unavailable. Development costs may be quoted separately.
Included free of chargeSend outbound SMS messages to your database, inviting contacts to start a conversation through your in-app chat links.
+1 credit per bundle of up to 15 SMSEverything you need to create, connect and continually improve your customer conversations.
All prices exclude VAT. Some property-feed providers may charge an additional fee. Credits can also be shared across Nurtur’s LeadPro and AFE services, including Voice AI and WhatsApp AI, where the relevant licences are in place.
Start with a conversation about your agency. We’ll help you explore the right channels, handling approach and package.
See Yomdel in action, ask questions and explore what would work for your agency.
Meet your onboarding team to agree channels, branches, handling preferences and lead delivery.
We’ll prepare your knowledge, connect your property feed and configure the design, journeys and integrations for review.
Sign off the experience together, then go live with ongoing support and service reviews.
Want to see how Yomdel could work for your agency? Book a demo with our team.
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